Privacy Policy

1. Who we are

This Privacy Policy describes how Joistic Technologies("Joistic," "we," "us," or "our") collects, uses, and shares personal information when you use our websites, applications, and related services (the "Service").

2. Information we collect

We may collect the following categories of information:

• Account information: such as name, email address, and profile details when you sign in (for example via Google or other providers you choose).
• Content and inputs: prompts, text, uploads, and other materials you submit to generate designs or use the Service.
• Generated outputs: assets we create for you based on your inputs, and associated metadata (for example project titles or status).
• Usage data: how you interact with the Service, including pages viewed, features used, approximate location derived from IP, device or browser type, and timestamps.
• Communications: messages you send to support or feedback you provide.

3. How we use information

We use information to:

• Provide, maintain, and improve the Service;
• Authenticate users and secure accounts;
• Generate and deliver outputs (including through AI and related systems);
• Operate features such as public galleries when you choose to make content visible to others;
• Analyze usage to improve reliability and user experience;
• Communicate with you about the Service, including updates and security notices;
• Comply with law and enforce our Terms of Service.

4. Legal bases (where applicable)

If the GDPR or similar laws apply, we rely on appropriate bases such as performance of a contract, legitimate interests (for example securing and improving the Service), consent where required, and legal obligation.

5. Sharing of information

We may share information with:

• Service providers: vendors that host infrastructure, process payments if applicable, provide analytics, or support customer communications, bound by contractual obligations;
• AI and model providers: where processing your inputs through third-party APIs or models is necessary to deliver features;
• Other users: when you choose to make designs or profile elements public or share links;
• Authorities: when required by law or to protect rights, safety, and security.

We do not sell your personal information as defined under U.S. state laws.

6. Retention

We retain information for as long as needed to provide the Service, comply with law, resolve disputes, and enforce our agreements. Retention periods may vary by data category and your settings (for example deleted projects).

7. Security

We implement reasonable technical and organizational measures to protect personal information. No method of transmission or storage is completely secure.

8. International transfers

If you access the Service from outside the country where we operate, your information may be processed in countries that may have different data protection laws. Where required, we use appropriate safeguards.

9. Your rights and choices

Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing. You may also withdraw consent where processing is consent-based. Contact us to exercise these rights. You may also have the right to lodge a complaint with a supervisory authority.

10. Children

The Service is not directed to children under 13 (or the age required in your jurisdiction). We do not knowingly collect personal information from children. Contact us if you believe we have done so.

11. Cookies and similar technologies

We and our partners may use cookies, local storage, and similar technologies for authentication, preferences, analytics, and security. You can control some of these through your browser settings.

12. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version and revise the "Last updated" date. Where required, we will provide additional notice.

13. Contact

For privacy-related requests or questions, contact Joistic Technologies using the contact information published on our website.